Privacy policy

1. Data controller

The controller of personal data is Netosoft, publisher of the EdenCare application. For any question regarding your personal data, you can contact us at: contact@edencare.app.

2. Data collected

EdenCare collects the following data as part of the operation of the service:

• Identification data: last name, first name, email address
• Login data: password (hashed), Google Connect identifier
• Content data: plant photos, comments, tracking data
• Technical data: login logs, IP address, browser type

3. Purposes of processing

Your data is collected and processed for the following purposes:

• Provision and management of the EdenCare service
• Management of your user account
• Improvement of the service and user experience
• Communication regarding the service (notifications, updates)
• Compliance with legal obligations

4. Legal basis for processing

The processing of your data is based on the following legal bases:

• Performance of the contract: for the provision of the EdenCare service
• Consent: for optional features and communication
• Legitimate interest: for improving the service and security
• Legal obligation: for the retention of data required by law

5. Retention period

Your personal data is kept for the duration of your use of the service. In the event of account deletion, your data is erased within 30 days, except for data we are required to keep under legal obligations. Trial mode data (without an account) is stored only in your browser and is not transmitted to our servers.

6. Data recipients

Your data is not sold or shared with third parties for commercial purposes. It may be transmitted to our technical subcontractors (hosting, infrastructure) strictly for the operation of the service, under a confidentiality guarantee.

7. Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request the deletion of your data
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to restriction: request the restriction of processing

To exercise these rights, contact us at the address indicated below. You also have the right to lodge a complaint with the CNIL.

8. Cookies

EdenCare only uses technical cookies strictly necessary for the operation of the service (session, user preferences). No advertising, tracking or third-party analytics cookies are used. These technical cookies do not require your prior consent in accordance with the applicable regulations.

9. Contact: Data Protection Officer

For any question regarding your personal data or to exercise your rights, you can contact us:
Email: contact@edencare.app
Subject: "Data protection: [your request]"

10. Policy updates

This privacy policy may be modified at any time to adapt to legal or functional changes. The date of the last update is shown at the top of this page. We invite you to consult it regularly.